Service requests
In case of a defective product or any service issue, please contact your dealer or installer.
Alternatively, you can register directly the defective product here. To sign a defective product, you first need to register for the SHARP e-Service. For this please click the box SHARP eService - Register. In eService you need to enter some information. We will unlock you for this area and you will receive your login data. Then Click on the box SHARP eService - Login.
After Sales Support – Contact us
If you have any question for:
- Solar Modules
- Battery Solutions
- Energy Management
- LED Lighting
please send a message by the contact form:
Solar Modules – Warranty Conditions
Your SHARP Solar Module has been manufactured to the highest standards of care, attention and quality.
Please note, that your dealer or installer has to register your PV modules at the SHARP registration Database to get the manufacturer warranty effective.
Please note, that the manufacturer warranty card does not have any impact to your statutory warranty which you have with your Dealer.
Solar Modules – Complaint inquiry
Your SHARP PV module has been manufactured to the highest standards of care, attention and quality. In the unlikely event of a defective module, please contact your installer or dealer.
If you want to inform us about a PV modul complaint, please use our electronic form: